HomeBusiness
9mobile Commends NCC For 50% Tariff Adjustment, Pledges To Boost Service Quality, Customer Experience
BusinessIT & Telecomms
By Justus Adejumoh On Jan 30, 2025

0 4
ShareFacebook
LAGOS – 9mobile has applauded the Federal Government and the Nigerian Com­munications Commission (NCC) for approving a 50% tariff adjust­ment—a vital initiative aimed at addressing persistent challenges in Nigeria's telecom sector.

This decision, reached after extensive deliberations, marks a significant step towards ensuring the long-term sustainability of the industry by enabling the necessary investments to enhance service qual­ity for consumers nationwide.

The telecom industry had pre­viously advocated for a substantial tariff review to combat surging op­erational costs, driven by inflation, skyrocketing energy prices, and a currency devaluation exceeding 300%.

While the industry’s initial re­quest called for a larger increase up to 100%, the NCC’s approval of a 50% adjustment represents a balanced ap­proach to safeguarding affordability for consumers while addressing in­dustry sustainability concerns.

9mobile’s CEO, Obafemi Banigbe, emphasized that the tariff adjust­ment will enable telecom operators to reinvest in critical infrastructure upgrades and capacity expansion— both of which have been delayed due to financial constraints. “This tariff adjustment is timely and essential,” Banigbe stated. “It allows opera­tors to fulfil obligations and capital commitments necessary for future growth. Without this, the industry risked a decline in service quality due to insufficient funding. With this change, we are better positioned to drive innovation, growth, and en­hanced connectivity for Nigerians.”

Banigbe, further noted that the increase provides a much-needed boost for 9mobile’s ongoing business transformation.

This includes modernizing net­work infrastructure, expanding coverage, and improving digital platforms for faster and more reli­able connectivity.

“This decision enables us to re­place outdated equipment, expand our network to underserved areas, and enhance the overall customer experience,” he added.

The tariff adjustment is a strate­gic measure to bridge the funding gap exacerbated by rising opera­tional expenses, many of which are denominated in foreign curren­cy. These challenges have strained telecom operators, limiting their ability to reinvest and driving up debt levels.

The new pricing structure pro­vides a pathway to financial stability while ensuring the delivery of top-ti­er services to millions of Nigerians.

https://independent.ng/9mobile-commends-ncc-for-50-tariff-adjustment-pledges-to-boost-service-quality-customer-experience/